Then, it would have to purchase trucks and other transportation machineries, and would also have to allocate budgets to completing the transport operations. The operations would have to be continually developed and improved; the fleet would have to be continually maintained and renewed, and the staffs would generate additional costs as well.
References:
Adams, C.M., Customer loyalty is measure of value achieving customer satisfaction, Adams Six Sigma, http://www.adamssixsigma.com/Newsletters/measure_value.htm last accessed on January 25, 2012
Blaisdell, M.., SaaS & customer success, the new definition of customer support, http://seonix.org/business/customer-satisfaction-in-7-steps / last accessed on January 25, 2012
Bucki, J., Top 7 outsourcing advantages, About.com, http://operationstech.about.com/od/officestaffingandmanagem/a/OutSrcAdvantg.htm last accessed on January 25, 2012
Tbije, I.D., Outsource non-core...
core processes for a competitive edge, Business Process Management Articles, http://business-process-mgt.bestmanagementarticles.com/a-6851-outsource-non-core-processes-for-a-competitive-edge.aspx last accessed on January 25, 2012
Customer relationship management definition, CRM Forecast, http://www.crmforecast.com/crm.htm last accessed on January 25, 2012
Customer satisfaction in 7 steps, SEOnix, http://seonix.org/business/customer-satisfaction-in-7-steps / last accessed on January 25, 2012
Group customer satisfaction and operations management, WZL RWTH-AACHEN, http://www.wzl.rwth-aachen.de/en/21e0fc5bcd7133e9c1257353004b5ce2.htm last accessed on January 25, 2012
Logistics management, Search Manufacturing ERP, http://searchmanufacturingerp.techtarget.com/definition/logistics-management last accessed on January 25, 2012
Supply Chain, http://www.logisticsmgmt.com/criticaltopics last accessed on January 25, 2012
